“The packaging is my favourite part. It’s done by the same person responsible for assembling the bag, the person who puts his or her name on the tag. But what I love most is seeing where the bag is going: The UK, US, China, Japan, India … Our bags travel the globe.”
After receiving so much effort and attention, your bag is finally ready to be sent to its destination.
“When the delivery company takes the package, it’s like saying good-bye. We find it a bit sad, but we know that someone is going to love it, and the effort is worthwhile.”